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Convenient remote desktop control software.

Anyplace Control displays the desktop of the remote computer, letting you use your own keyboard and mouse to control it remotely. Also the program allows users to transfer files between the connected computers. You no longer need to spend time on sending files via e-mail, because it's much easier to transfer them directly using the software like Anyplace Control. Simply copy any text and graphics from one PC and paste it to another.

License: Shareware
Language: English, ChineseSimplified, Dutch, French, German, Italian, Portuguese, Russian, Spanish
Release: 2008-03-07
Size: 3 Mb
Cost: 38.00 $
Integrated Facilities Management Software

FacilitiesDesk a web-based Maintenance, Space, Property and Move Management Software with resources management capabilities addresses hardcore facilities and maintenance management needs. This maintenance management application provides all that you need to have for facility maintenance and general service administration.

License: Freeware
Language: English
Release: 2007-12-25
Size: 43 Mb
Cost: Free
Free Text modules for Software Support

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.

License: Freeware
Language: German, English
Release: 2007-11-27
Size: 258 Kb
Cost: Free
Freeware, multi-user Help Desk application

CentreDesk is (freeware for 3 users) multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

License: Freeware
Language: English
Release: 2007-08-24
Size: 6 Mb
Cost: 99.00 $
Multi-user Helpdesk Quotations application

CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.

License: Freeware
Language: English
Release: 2007-08-24
Size: 5 Mb
Cost: Free
SME and Corporate Helpdesk application

CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

License: Shareware
Language: English
Release: 2007-08-23
Size: 5 Mb
Cost: 99.00 $
Freeware, multi-user HelpDesk application

CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

License: Shareware
Language: English
Release: 2007-08-23
Size: 5 Mb
Cost: 99.00 $
Deliver Remote Support through firewalls

Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.

License: Shareware
Language: English
Release: 2007-08-11
Size: 596 Kb
Cost: 35.00 $
Record your screen in real-time.

Record your on screen activities in real-time and create your own Videos, Demos, Software Simulations and Tutorials. You can record the entire screen or just parts. Record Video and Audio simultaneouslyor conveniently add sound and commentary during playback. The standard windows interface makes editing easy and demos can be generated in various formats such as Flash, EXE, ASF and DVD Video. No programming knowledge is required!

License: Shareware
Language: English, French, German
Release: 2007-06-21
Size: 9 Mb
Cost: 129.00 $
Live Help, Live Customer Support Software

Skymol Communicator is a new web-based customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is completely web-based, no software download. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.

License: Commercial
Language: English, German, Hungarian, Korean, Romanian
Release: 2007-04-24
Size: 1000 B
Cost: 49.95 $
Remote Access and support through firewalls

Support for Windows Vista. Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. 6 themes, 9 languages.Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial.

License: Shareware
Language: English, German, French, Spanish, Italian, Russian, Chinese Simplified, Chinise Traditional, Dutch
Release: 2007-04-22
Size: 5 Mb
Cost: 19.95 $
HelpBox is a 100% web based helpdesk

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

License: Shareware
Language: English
Release: 2007-04-12
Size: 62 Mb
Cost: 695.00 $
Organization software for Windows and Web.

The organization software “Zeta Helpdesk” for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets).

License: Freeware
Language: German, English
Release: 2007-04-10
Size: 70 Mb
Cost: Free
Reduce tech. support times - 2 hrs to 5 mins.

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT.

License: Shareware
Language: English
Release: 2007-04-07
Size: 3 Mb
Cost: 10.00 $
Support Center - Helpdesk Software

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

License: Commercial
Language: English
Release: 2007-03-16
Size: 3 Mb
Cost: 199.00 $
Adobe 9A0-041, certification, exam,

Get at www.ePlanetLabs.com Altiris Helpdesk Exam 060-HDS-A600, certification, exam, materials, , Braindumps sample questions, sample tests, paper, papers, self study, study guide, book, books, tips, tutorials, tips, tricks, faq, tests, training, tests, papers, test questions, test kit, testking, test king, whizlabs, tutorial, tutorials, free, pdf, training, 060-HDS-A600 Altiris Helpdesk Solution 6.0,

License: Shareware
Language: English, Armenian
Release: 2007-03-12
Size: 2 Mb
Cost: 9.00 $
SkyFex Remote Assistant service

SkyFex Remote Assistant is a service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

License: Shareware
Language: English
Release: 2007-03-01
Size: 117 Kb
Cost: 29.95 $
Web based help desk for small businesses.

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

License: Freeware
Language: English
Release: 2007-02-19
Size: 9 Mb
Cost: Free
Collaborate on helpdesk tickets in Outlook

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

License: Shareware
Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
Release: 2007-01-10
Size: 6 Mb
Cost: 690.00 $
Task management system

IPI.MANAGER™ assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Using such a program is currently the only way for a company to manage tasks being executed. No other form of assigning tasks (orally, by e-mail, or in written form) allows top managers to view a ‘slice’ of all the tasks and activities in progress at any particular moment in time.

License: Demo
Language: English
Release: 2006-12-20
Size: 1 Mb
Cost: 599.95 $