Business::Helpdesk & Remote PC
DataTrack System 3.5 3.5.7997.9
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
- License: Commercial
- Language: English
- Release: 2010-01-22
- Size: 14 Mb
- Cost: 349.99 $
HelpDesk OSP, for Outlook and SharePoint 2.0
HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Safe for the future, since it builds on SharePoint/Office Live, environments that Microsoft is favoring strongly. 30 days free evaluation of the full product. No per user fee. Global Setting.Decrypted password saving. E-mail Threading. OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products.
- License: Shareware
- Language: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
- Release: 2009-11-05
- Size: 5 Mb
- Cost: 150.00 $
Instant Housecall 4.6
Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. You can transfer files, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be instantly connected, and you can provide remote assistance without any configuration to firewalls or NAT routers.
- License: Freeware
- Language: English
- Release: 2009-06-12
- Size: 1 Mb
- Cost: Free
Help Desk Authority (formerly BridgeTrak) 8.1 Build 221
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too
- License: Demo
- Language: English
- Release: 2009-05-28
- Size: 55 Mb
- Cost: 995.00 $
FREEWARE CentreDesk Corporate 5.401
CentreDesk Corporate is a FREEWARE multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
- License: Freeware
- Language: English
- Release: 2009-05-01
- Size: 5 Mb
- Cost: Free
MobileController Professional Edition 1.6
MobileController is a new product which integrates computer and mobile phone together. And it will make your phone much more powerful! Mobilecontroller is your best assistant anytime you need it, such as remote controlling, text chatting , photo transferring, virtual camera ,screen capture,Clipboard Synchronization,CAB Installation ,System Information Display ,Task Management , and business presentation. You will own 16 products in one!
- License: Shareware
- Language: English, Chinese, ChineseSimplified, ChineseTraditional, French, Italian, Japanese, Korean, Spanish
- Release: 2009-03-31
- Size: 7 Mb
- Cost: 29.95 $
Trouble Ticket Tracker 2.0
Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management
- License: Commercial
- Language: English
- Release: 2009-03-24
- Size: 195 Kb
- Cost: 750.00 $
Public Folder HelpDesk 10.1
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products.
- License: Shareware
- Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
- Release: 2009-03-12
- Size: 10 Mb
- Cost: 150.00 $
AdventnetManageEngine SupportCenter Plus 7.0
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
- License: Freeware
- Language: English, ChineseSimplified, Dutch, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish
- Release: 2008-12-02
- Size: 31 Mb
- Cost: Free
ManageEngine ServiceDesk Plus 7.5
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
- License: Freeware
- Language: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese
- Release: 2008-11-12
- Size: 43 Mb
- Cost: Free
Skynet Monitor 1.1.0.1
It is easy to use. Help user manage and monitor the computer in the Network Node.There is 3 Main Function,Inspection desktop records,Control desktop ,Lock up desktop.You need a Ip address to connect a Skynet monitor client,and then the real-time Client's desktop show in the window if the connection is success. You also can control or lock up client's computer when use the function in the menu.
- License: Shareware
- Language: English
- Release: 2008-11-07
- Size: 1 Mb
- Cost: 39.95 $
FastRequest HelpDesk 7.12
FastRequest Helpdesk- Helpdesk software, Work order and Web form. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List…). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network...
- License: Shareware
- Language: English, French
- Release: 2008-11-05
- Size: 52 Mb
- Cost: 89.00 $
Web Help Desk Software for Mac OS X 9.1.24
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
- License: Shareware
- Language: English
- Release: 2008-11-04
- Size: 54 Mb
- Cost: Free
Web Help Desk Software for Windows 9.1.24
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
- License: Shareware
- Language: English
- Release: 2008-11-04
- Size: 79 Mb
- Cost: Free
Public Folder HelpDesk for Outlook 10.1
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
- License: Shareware
- Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
- Release: 2008-09-16
- Size: 10 Mb
- Cost: 1400.00 $
FastRequest 7.0.3
FastRequest- Work order & help desk & web form software. All-In-One. The first Work Order software or help desk software to allow the creation of customized Web forms for request online service (check boxes, combo box, text box, cases of options, etc…). You can create your own service requests form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network.
- License: Shareware
- Language: English, French
- Release: 2008-09-15
- Size: 46 Mb
- Cost: 179.00 $
CentreDesk Corporate 5.303
CentreDesk Corporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
- License: Shareware
- Language: English
- Release: 2008-09-03
- Size: 5 Mb
- Cost: 99.00 $
TurboMeeting 3.3
The TurboMeeting 4-in-1 software provides secure Web conferencing, Remote PC Support, Remote PC Access, and Web seminars. A free audio conferencing service is included. There’s no download for webinars. Supports both PC and Mac. Full customization and quick integration with your websites and applications. No IT maintenance is needed. You own it. You control it.
- License: Demo
- Language: English, Chinese, ChineseSimplified, ChineseTraditional, Japanese, Spanish
- Release: 2008-08-27
- Size: 1 Mb
- Cost: Free
Razordesk Personal Edition 3.2.00
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 30 days installation support.
- License: Freeware
- Language: English
- Release: 2008-07-01
- Size: 65 Mb
- Cost: Free
Web Help Desk 8.4.6.10
Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
- License: Shareware
- Language: English
- Release: 2008-06-04
- Size: 76 Mb
- Cost: Free